PRODUCT 01 · FLOW

Mashroo Flow

AI workflows and automation

Repeat work, run by AI. Approved by your people.

Used in our own business

What you get

  • Mashroo Desk for enquiries, opportunities, actions and missing documents
  • Weekly reporting built from live work, not stale slides
  • Document extraction from email threads and shared folders
  • Approval queues before anything client-facing goes out
  • Operational reports your leaders can skim in minutes

How it works

  1. Map the repeat work

    We list the inboxes, folders and handoffs that eat time each week. You confirm what must stay human-only.

  2. Wire the Desk in draft mode

    AI drafts replies, chases and report sections on your data. Nothing sends until your approver agrees.

  3. Name approvers and SLAs

    You choose who can approve outbound messages and how fast documents should be chased.

  4. Review metrics weekly

    We walk through throughput, bottlenecks and what to automate next with your sponsor.

What we measure

We track qualitative signals with you each week. No vanity dashboards unless you ask for them.

  • Turnaround time on enquiries and document chases

  • Hours of manual work removed from inboxes and folders

  • Documents chased within twenty-four hours of a flag

Who it is for

Growing UAE businesses that live in email and shared drives and want relief without losing control.

  • Project and document-heavy teams with steady enquiry volume
  • Operations leads tired of rebuilding the same weekly report
  • SMEs that need audit-friendly approval before anything goes to a client

Safety and control

  • A named approver signs off every external message.
  • Drafts stay inside Mashroo until you explicitly send.
  • We disconnect access when you ask and confirm what was removed.

Security and IP

  • Your data stays yours

    We process client and project data only to run your workflows. We do not use it to train general models.

  • Least-privilege access

    Integrations start read-only. Send permissions arrive only after draft mode proves value.

  • Work product in your systems

    Reports and extracts land in your folders and repos. Mashroo does not claim ownership of your operational records.

FAQ

Is Mashroo Desk included in Flow?
Yes. Desk is the flagship surface for enquiries, opportunities, actions, missing documents and weekly reporting. Other automations plug into the same approval model.
Can we start without sending email?
Yes. We recommend running in draft mode first, with people approving everything, until you trust it. Approvers see every proposed send before it leaves your firm.
What systems do you connect to?
We start with email and shared folders you already use. We confirm each connector with your IT or ops lead before it goes live.
Who operates Mashroo Flow?
Lewga FZC LLC operates Mashroo. Your account team includes engineers and workflow leads based on scope.

See Flow on sample data

Walk the Desk demo, then book a call to map your inbox and folders.